If a child is using an adult account, they will be able to use PlayStation™Network without parental controls - this is a breach of our Terms of Service. The spending limit for a child account is set to 0 by default when the account is created by the family manager. Please see our PlayStation Store Cancellation Policy for more details.Ĭould a family member have used your payment details?Ĭhild accounts don't have their own PlayStation wallet but can spend funds from the family manager's wallet within an assigned spending limit. Please note, there are limitations on when you can get a refund for subscription payments. Please check your subscription settings to see if this is the cause of the transaction. Have you been charged a recurring subscription fee? If your transaction history doesn't explain the charges, please consider the common reasons for unrecognized payments listed below. If you successfully reached a live customer service agent in Playstation please leave your instructions in the comments section below so everyone can use it.If you do not recognize a purchase, first check your PlayStation Store transactions. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on PlayStation Customer Service | How to Talk to a Live Person in PlayStation are the most accurate. ![]() If you have problems with getting a real person in Playstation customer service with instructions above please leave the comment in the comments section below and we will improve this guide. Customer support options and even contact numbers might be removed and added. It is typical that customer service menu options change with time. What to do if Playstation Contact Number Is Not Working? For your convenience all of these customer service contact options for Playstation are provided above. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. Frequently direct message via Playstation Facebook account or Playstation Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If live customer service agent is not available by phone, try live chat as a shortcut. Make sure that you tried multiple options when reaching customer service. Reach Real Person in Playstation by Phone, Live Chat, Social Network View Playstation headquarters location on a map. You can ask a question about Sony Playstation on the Playstation Support Forum. San Mateo, CA 94404 Playstation Help Community Customer Service Playstation support e-mailįor sponsorship or partnership opportunities via Playstation Mailing Addresses You can view more information about Playstation on the Playstation Support Page. Chat is available from 6am to 10pm PST Monday-Friday, from 7am to 8pm PST Saturday-Sunday. You can start a live chat session with a Playstation Support Agent on the Playstation Contact page by clicking the “Live Chat in US” button. You can view latest Playstation support videos on Playstation Youtube page.You can also reach Playstation support via Playstation Twitter page. ![]() Typically Playstation customer service representative replies within an hour.
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